Effective communication a workbook for social care workers /
Collins, Suzan.
Effective communication a workbook for social care workers / [electronic resource] : Suzan Collins. - London : Jessica Kingsley, 2009. - 107 p. : ill. - Knowledge and skills for social care workers series . - Knowledge and skills for social care workers series. .
Includes bibliographical references.
Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work. This workbook provides workers with the ability to enable adults with limited or verbal communication skills to express their views. Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work. Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and physical and learning disabilities requires a range of communication skills, such as listening, sign language, writing notes, and using body language, touch and stimulation. This workbook will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express their views in their preferred method of communication. Effective Communication includes practical guidance on using communication tools, such as computers, staff photo rota boards and pictorial menu boards, and use of photographs as visual reminders. The workbook meets the requirements of care standards and also refers to the importance of recording and reporting, and dealing with sensitive and complex issues, such as breaking the news of a family bereavement, or communicating with a person who has been abused. Designed to meet the requirements of Health and Social Care (Adults) NVQ Level 3, Unit 31, this workbook is also a valuable source of guidance for any social care worker wanting to improve communication with the people they support.
Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.
9781846429323 (e-book)
Interpersonal communication.
People with disabilities--Care--Great Britain.
People with disabilities--Means of communication.
Confidential communications.
Communication in services for people with disabilities.
Paraprofessionals in social service--In-service training--Great Britain.
Society.
Care of the elderly
Social work
For NVQ / SVQ (National / Scottish Vocational Qualification)
Age groups: the elderly
Stationery items
Electronic books.
Effective communication a workbook for social care workers / [electronic resource] : Suzan Collins. - London : Jessica Kingsley, 2009. - 107 p. : ill. - Knowledge and skills for social care workers series . - Knowledge and skills for social care workers series. .
Includes bibliographical references.
Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work. This workbook provides workers with the ability to enable adults with limited or verbal communication skills to express their views. Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work. Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and physical and learning disabilities requires a range of communication skills, such as listening, sign language, writing notes, and using body language, touch and stimulation. This workbook will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express their views in their preferred method of communication. Effective Communication includes practical guidance on using communication tools, such as computers, staff photo rota boards and pictorial menu boards, and use of photographs as visual reminders. The workbook meets the requirements of care standards and also refers to the importance of recording and reporting, and dealing with sensitive and complex issues, such as breaking the news of a family bereavement, or communicating with a person who has been abused. Designed to meet the requirements of Health and Social Care (Adults) NVQ Level 3, Unit 31, this workbook is also a valuable source of guidance for any social care worker wanting to improve communication with the people they support.
Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.
9781846429323 (e-book)
Interpersonal communication.
People with disabilities--Care--Great Britain.
People with disabilities--Means of communication.
Confidential communications.
Communication in services for people with disabilities.
Paraprofessionals in social service--In-service training--Great Britain.
Society.
Care of the elderly
Social work
For NVQ / SVQ (National / Scottish Vocational Qualification)
Age groups: the elderly
Stationery items
Electronic books.
