Total quality management in higher education : study of engineering institutions /

Begum, Sayeda,

Total quality management in higher education : study of engineering institutions / Sayeda Begum, Chandrasekharan Rajendran, Prakash Sai L., K. Ganesh, Sanjay Mohapatra. - 202 pages : illustrations (black and white) ; 24 cm

Includes bibliographical references and index.

A conceptual, theoretical, and empirical overview of the role of Total Quality Management (TQM) in Indian Higher Education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.

9780367693954 38.99


Education, Higher--Administration--India.
Engineering schools--Aims and objectives--India.
Engineering--Study and teaching (Higher education)--India.
Educational leadership--India.
Education.