Customer first : (Record no. 12274)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00773cam a2200253 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 96211 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170630131759.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 991230s1990 xxk 000 0 eng| |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GB9021808 |
| Source | bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0566028603 : |
| Terms of availability | £35.00 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780566028601 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (UK-BfC)0566028603 |
| 040 ## - CATALOGING SOURCE | |
| Modifying agency | XB |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 20 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Walker, Denis. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer first : |
| Remainder of title | a strategy for quality service / |
| Statement of responsibility, etc. | Denis Walker. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Aldershot : |
| Name of publisher, distributor, etc. | Gower, |
| Date of publication, distribution, etc. | 1990. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 154p |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| General subdivision | Management. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Companies |
| -- | Customer services |
| -- | Management aspects |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not suppress |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Other/Generic Classification Scheme | Hockney Library | Hockney Library | Library Store (Please ask to see) | 06/09/1996 | 35.00 | 658.812/WAL | 7410838805 | 30/06/2017 | 35.00 | 30/06/2017 | 2 week loan |
