Customer is king : (Record no. 39524)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01394nam a2200373 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 348326 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170630133834.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 041115r20052002enka b 001 0 eng |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA484098 |
| Source | bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0753509687 (pbk.) : |
| Terms of availability | £10.99 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780753509685 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Uk)013046152 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | StDuBDS |
| Language of cataloging | eng |
| Transcribing agency | StDuBDS |
| Modifying agency | Uk |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | ukblsr |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Craven, Robert. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer is king : |
| Remainder of title | how to exceed their expectations / |
| Statement of responsibility, etc. | Robert Craven. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London : |
| Name of publisher, distributor, etc. | Virgin, |
| Date of publication, distribution, etc. | 2005. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 215 p. : |
| Other physical details | ill. ; |
| Dimensions | 21 cm. |
| 490 #0 - SERIES STATEMENT | |
| Series statement | Virgin business guides |
| 500 ## - GENERAL NOTE | |
| General note | Originally published: 2002. |
| 500 ## - GENERAL NOTE | |
| General note | Published in association with Warwick Business School. |
| 500 ## - GENERAL NOTE | |
| General note | Formerly CIP. |
| Institution to which field applies | Uk |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Warwick Business School. |
| Subordinate unit | Centre for Small and Medium Sized Enterprises. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not suppress |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Other/Generic Classification Scheme | Hockney Library | Hockney Library | Library Store (Please ask to see) | 08/02/2010 | 10.99 | 2 | 2 | 658.812/CRA | 7411930969 | 02/05/2019 | 03/04/2019 | 10.99 | 30/06/2017 | 2 week loan | ||||
| Other/Generic Classification Scheme | Hockney Library | Hockney Library | Library Store (Please ask to see) | 08/02/2010 | 10.99 | 1 | 2 | 658.812/CRA | 7411930977 | 18/04/2018 | 07/03/2018 | 10.99 | 30/06/2017 | 2 week loan |
