Dealing with customer complaints / Tom Williams.
Publication details: Aldershot : Gower, 1996.Description: xi,132p : ill., facsims.,forms ; 26 cmISBN:- 0566076977 :
- 9780566076978
- 20
| Item type | Home library | Class number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| 2 week loan | Hockney Library Library Store (Please ask to see) | 658.812/WIL (Browse shelf(Opens below)) | Available | 7420527977 |
Bibliography: p125-127. - Includes index.
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