Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back.
Publication details: London : McGraw-Hill, 2005.Edition: 3rd edDescription: xiii, 207 p. : ill. ; 23 cmISBN:- 0077114280
- 9780077114282
- 22
Item type | Home library | Class number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
2 week loan | Hockney Library Main Floor | 158.2/BAC (Browse shelf(Opens below)) | Available | 741245138X | ||
2 week loan | Hockney Library Main Floor | 158.2/BAC (Browse shelf(Opens below)) | Available | 7411804114 |
This ed. originally published: 1999.
Includes index.
This work tackles the realities of modern business life - the uncomfortable situations that can arise with the flatter structures, tough workloads, demanding hours, and the need to exert influence across traditionsl boundaries.
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