Hospitality management and organisational behaviour.
Publisher: Harlow : Pearson, 2013Edition: Fifth edition / Laurie J. Mullins, Penny DossorDescription: xvii, 489 pages : illustrations (black and white) ; 25 cmContent type:- text
- still image
- unmediated
- volume
- 9780273758372 (pbk.) :
- 0273758373
- 23
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Previous edition: published as by Laurie J. Mullins. 2001.
Includes bibliographical references and index.
Using contemporary material and case studies, this book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the author's great knowledge of the hospitality industry.
Specialized.
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