Total Quality Management : text with cases / John Oakland.

By: Publisher: London : Routledge, 2014Edition: 4th editionDescription: xxiv, 530 pages : illustrations (colour) ; 25 cmContent type:
  • text
  • still image
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780415635493 (hbk.) :
  • 9780415635509 (pbk.) :
  • 0415635497
  • 0415635500
Subject(s): DDC classification:
  • 23
Summary: This book will show students and managers what they need to understand about Total Quality Management in the simplest, clearest and most memorable form.
List(s) this item appears in: HNEngineering Unit 17 Quality and Process Improvement
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2 week loan Hockney Library Main Floor 658.4013/OAK (Browse shelf(Opens below)) Available 7412263826
2 week loan Hockney Library Main Floor 658.4013/OAK (Browse shelf(Opens below)) Available 7412265993

This book will show students and managers what they need to understand about Total Quality Management in the simplest, clearest and most memorable form.

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