Managing complexity in the public services / Philip Haynes.

By: Publisher: London : Routledge, 2015Edition: 2nd editionDescription: xvi, 161 p. : illustrationsContent type:
  • text
  • still image
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780415739269 (pbk.) :
  • 0415739268
Subject(s): DDC classification:
  • 23
Summary: This is an introduction to complexity theory and its application to public services management. The text argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach.
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This is an introduction to complexity theory and its application to public services management. The text argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach.

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