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The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon.

By:

Solomon, Micah [author.]

Publisher: New York : SelectBooks, Inc., [2016]Edition: First editionDescription: xii, 223 pages ; 24 cmContent type:

text
text

Media type:

unmediated
unmediated

Carrier type:

volume
volume

ISBN:

9781590793787 (hardcover book : alk. paper)

Subject(s):

LOC classification:

TX911.3.M27

Summary: "Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--Summary: Provided by publisher.

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
2 week loan	Hockney Library Library Store (Please ask to see)	647.95068/SOL (Browse shelf(Opens below))	Available		7412300624

Includes index.

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

Provided by publisher.

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The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon.

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