Includes bibliographical references.

This text tells stories of just how powerful social work can be. At its heart are stories drawn from frontline practice, ranging from first interviews through to complex decision-making. Along the way, we meet the social worker who assessed a cat (though for all the right reasons). We witness the cost of failing to protect the rights of adults, exemplified in the tragic death of Connor Sparrowhawk. We also see the transformations that can happen when social workers really get it right - as in the case of Peter, whose love balloons led them to feature in his care plan.