Business relationship manager : careers in IT service management / by Ernest Brewster.

By: Series: BCS guides to IT rolesPublisher: London : BCS, The Chartered Institute for IT, [2014]Description: ix, 179 pages ; : illustrations (black and white) ; 20 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781780172507 (paperback)
Subject(s): Additional physical formats: ebook version:: No titleAvailable additional physical forms:
  • Also issued online.
Summary: Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.
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Holdings
Item type Home library Class number Status Date due Barcode
2 week loan Hockney Library Study Skills Collection CC/BRE (Browse shelf(Opens below)) Available 7412408115

Formerly CIP.

Includes bibliographical references and index.

Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

Also issued online.

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