Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) / Douglas Stone & Sheila Heen.

By: Contributor(s): Publication details: UK : Portfolio Penguin, 2015.Description: 348 pages : illustrations (black and white) ; 20 cmContent type:
  • text
  • still image
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780670922635 (pbk.) :
Subject(s): DDC classification:
  • 23
LOC classification:
  • BF319.5.F4
Summary: The authors of the classic 'Difficult Conversations' teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.
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Originally published: 2014.

Includes bibliographical references.

The authors of the classic 'Difficult Conversations' teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.

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