Previous edition: 2014.

Includes bibliographical references and index.

<p>1. Strategic Context</p>
<p>2. Situation Investigation</p>
<p>3. Feasibility Assessment and Business Case Development </p>
<p>4. Business Process Improvement</p>
<p>5. Requirements Definition</p>
<p>6. Business Acceptance Testing </p>
<p>7. Business Change Deployment</p>
<p>8. Stakeholder Engagement </p>


The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is needed. This book provides 99 possible techniques and applies them within a framework of stages. Business analysis is about identifying business needs and formulating workable solutions to business problems. It requires the widest possible array of tools and the professional ability to use each one when and where it is needed. This new edition provides a comprehensive single source of 123 business analysis techniques, offering practical guidance on how and when to apply them within a clear BA service framework. This book complements Business Analysis, also published by BCS.

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