TY  - BOOK
AU  - Mijksenaar,Paul
AU  - Westendorp,Piet
TI  - Open here: the art of instructional design 
SN  - 1556709625
PY  - 1999///
CY  - New York
PB  - Joost Elffers Books
KW  - Communication of technical information
KW  - Technical manuals
ER  -