TY  - BOOK
AU  - McConnon,Shay
AU  - McConnon,Margaret
AU  - McConnon,Shay
TI  - Conflict management in the workplace: how to manage disagreements and develop trust and understanding 
SN  - 9781845282479 (pbk.) :
PY  - 2008///
CY  - Oxford
PB  - How To Books
KW  - Conflict management
KW  - Work environment
N1  - Previous ed.: published as Resolving conflict. 2004; Formerly CIP; Includes bibliographical references and index
ER  -