Armstrong, Michael, How to be an even better manager a complete A-Z of proven techniques and essential skills / [electronic resource] : Michael Armstrong. - 8th ed. - London ; Philadelphia : Kogan Page, 2011. - xiii, 299 p. Includes bibliographical references and index. ISBN: 9786613286406 (electronic bk.) 6613286400 Subjects--Topical Terms: Management. Index Terms--Genre/Form: Electronic books.