Walker, John R.,  1944- <br/><br/>
Supervision in the hospitality industry. 

 - 7th ed. /  John R. Walker, Jack E. Miller. 
 - Hoboken, N.J. :  Wiley,  2012. 
 - xvii, 506 p. :  ill. (some col.), ports. ;  25 cm. 
<br/><br/> Previous ed.: 2010. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Human resources are led, not managed. This seventh edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends. 
<br/><br/> Specialized. 
<br/><br/><label>ISBN: </label>9781118071786 (hbk.) :  £55.95 1118071786 (hbk.) :  £55.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management.<br/>Travel and Tourism.