Afable, Jose-Albin D. A beginner's guide to understanding technical support / Jowe-Albin D. Afable. - San Jose : Writers Club Press, c2002. - xvii, 83 p. ; 21 cm. ISBN: 0595225748 9780595225743 LCCN: 2003271957 Subjects--Topical Terms: Computer technical support--Vocational guidance.