TY - BOOK AU - Cravens,David W. AU - Piercy,Nigel TI - Strategic marketing SN - 9780071326230 (pbk.) : PY - 2013/// CY - New York PB - McGraw-Hill KW - Marketing KW - Management KW - Strategic planning KW - Case studies KW - Business and Management KW - eflch N1 - Previous ed.: 2009; Includes bibliographical references and index; Specialized N2 - This text and casebook discusses the concepts and processes for gaining the competitive advantage in the marketplace. The authors examine many components of a market-driven strategy, including technology, customer service, customer relationships, pricing and the global economy ER -