Introduction to operations management /
John Naylor.
- 2nd ed.
- Harlow : Financial Times Prentice Hall, 2002.
- x, 575 p. : ill. ; 25 cm.
Previous ed.: published as Operations management. London: Financial Times Pitman, 1996.
Includes bibliographical references and index.
This text offers an introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigorous, not quantitative, and there is material on supply chain management and e-commerce.