TY - BOOK AU - Naylor,John AU - Naylor,John TI - Introduction to operations management SN - 9780273655787 (pbk.) : PY - 2002/// CY - Harlow PB - Financial Times Prentice Hall KW - Production management KW - Business and Management KW - eflch N1 - Previous ed.: published as Operations management. London: Financial Times Pitman, 1996; Includes bibliographical references and index; Specialized N2 - This text offers an introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigorous, not quantitative, and there is material on supply chain management and e-commerce ER -