TY - BOOK AU - Rock,Stephen TI - Manager's guide to navigating change SN - 9780071769471 (pbk.) : PY - 2012/// CY - New York, London PB - McGraw-Hill Professional, McGraw-Hill [distributor] KW - Organizational change KW - Business and Management KW - eflch N1 - Specialized N2 - This title offers best practices for dealing with employees' resistance to change, and provides methods for managing risks and ensuring the organisation continues to move forward through turbulence created by both internal and external events ER -