TY - BOOK AU - Wicks,Robert TI - Heathrow Airport operations manual: 1929 onwards : designing, building and operating the world's busiest international airport SN - 9780857333537 (hbk.) : PY - 2014/// CY - Sparkford, Yeovil, Somerset PB - Haynes Publishing KW - Heathrow Airport (London, England) KW - Transport KW - eflch KW - ukslc N1 - Includes index N2 - Fully authorised and supported by Heathrow, this book takes the reader behind the scenes of the world's busiest airport, investigating all aspects of its organisation. The author covers airport management, runways, terminals, air traffic control and airport operations, including fuelling, baggage services, freight, passenger services, retail, engineering, emergency services, ground transportation systems, security, meteorology, simulator training and telecommunications ER -