TY  - BOOK
AU  - Ashworth,Rachel
AU  - Boyne,George A.
AU  - Entwistle,Tom
TI  - Public service improvement: theories and evidence 
SN  - 9780199545483 (pbk.) :
PY  - 2010///
CY  - Oxford
PB  - Oxford University Press
KW  - Public administration
KW  - Strategic planning
KW  - Leadership
KW  - Organizational effectiveness
N1  - Specialized
N2  - The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking to examine how the public sector can perform better
ER  -