Exchange behavior in selling and sales management /
by Peng Sheng, Aziz Guergachi.
- Oxford : Butterworth-Heinemann, 2008.
- 248 p. : ill. ; 23 cm.
The eight building blocks of value-integrated selling are logically integrated by a series of bonds that make use of relevant theoretical knowledge about buyers' tendencies, psychographics, and behaviors. The framework also allows the sales staff to define a complete roadmap for selling and sales management.