TY  - BOOK
AU  - Theobald,Theo
AU  - Cooper,Cary L.
TI  - Shut up and listen: communication with impact 
SN  - 9780230314276 (pbk.) :
AV  - HD30.3 .T453 2011
PY  - 2011///
CY  - Basingstoke
PB  - Palgrave Macmillan
KW  - Communication in management
KW  - Business and Management
KW  - ukslc
N1  - Originally published: London: Kogan Page, 2004; Includes bibliographical references and index
N2  - We are much better communicators when we know more about ourselves, think about how and why we communicate, act according to our circumstances and listen to what others have to say. Basing this book on these key principles, the authors profile 20 individuals and their communication skills
ER  -