Talent management in hospitality and tourism / 
edited by Susan Horner. 
 - Oxford :  Goodfellow Publishers Ltd,  [2017] 
 - xiv, 318 pages :  illustrations (black and white) ;  25 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book explores on this important topic from an individual and personal perspective rather than a company perspective. 
<br/><br/><label>ISBN: </label>9781910158678 (pbk.) :  £29.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management.<br/>Tourism--Personnel management.<br/>Travel and Tourism.