TY - BOOK AU - Hollins,Sheila ED - St. George's Hospital (London, England). TI - Speaking up for myself T2 - Books beyond words SN - 9781901242799 (pbk.) : PY - 2002/// CY - London PB - Gaskell/St George's Hospital Medical School KW - Learning disabled KW - Great Britain KW - Minority people with disabilities KW - Banks and banking KW - Customer services KW - Coffeehouses N1 - Includes bibliographical references N2 - 'Books Beyond Words' have been developed to make communication easier and to enable discussion about difficult topics, situations and emotions. Although the illustrations speak for themselves, a supporting text interprets what is happening in the pictures ER -