TY - BOOK AU - DuBrin,Andrew J. TI - Human relations: interpersonal job-oriented skills SN - 9781292059365 (paperback) : AV - HD6955 .D82 2015 PY - 2015///] CY - Boston PB - Pearson KW - Industrial sociology KW - Personnel management KW - Organizational behavior KW - Business and Management KW - ukslc N1 - Includes bibliographical references and index N2 - Focusing on today's work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment ER -