TY - BOOK AU - Markless,Sharon AU - Streatfield,David ED - Askews & Holts TI - Evaluating the impact of your library SN - 9781856048941 (e-book) AV - Z768 PY - 2013/// CY - London PB - Facet Publishing KW - Libraries KW - Great Britain KW - Evaluation KW - Libraries and Museums KW - ukslc KW - Library, archive & information management KW - thema KW - Library & information services KW - Electronic books KW - lcsh N1 - Previous edition: 2006; Includes bibliographical references and index; Also available in printed form ISBN 9781856048125; Electronic reproduction; Askews and Holts; Mode of access: World Wide Web N2 - This volume addresses the issue for library and information service managers of assessing the impact of services; Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include: The demand for evidence Getting to grips with impact The research base of this work Putting the impact into planning Getting things clear: objectives Success criteria and impact indicators: how you know you are making a difference Making things happen: activities and process indicators Thinking about evidence Gathering and interpreting evidence Taking stock, setting targets and development planning Doing national or international evaluation Where do we go from here? Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students UR - http://www.vlebooks.com/vleweb/product/openreader?id=BradfordC&isbn=9781856048941 ER -