TY  - BOOK
AU  - Thompson,Neil
TI  - People skills
SN  - 9781352012248 (pbk.) :
AV  - HM1106 .T46 2021
PY  - 2021///
CY  - London
PB  - Red Globe Press
KW  - Social interaction
KW  - Interpersonal communication
KW  - Self-management (Psychology)
KW  - Society
KW  - ukslc
N1  - Previous edition: 2015; Includes bibliographical references and index
N2  - This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader
ER  -