TY - BOOK AU - Montgomery,Douglas C. TI - Introduction to statistical quality control SN - 9781119657118 AV - TS156 .M64 2020 PY - 2020/// CY - Hoboken, NJ PB - Wiley KW - Quality control KW - Statistical methods KW - Process control KW - Business and Management KW - ukslc N1 - Includes bibliographical references and index N2 - Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. This textbook offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterisation, optimisation, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyse, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines ER -