Paperback.

1. Marketing's Value to Consumers, Firms and Society 2. Marketing Strategy Planning 3. Focusing Marketing Strategy with Segmentation and Positioning 4. Evaluating Opportunities in the Changing Marketing Environment 5. Demographic Dimensions of Global Consumer Markets 6. Final Consumers and Their Buying Behavior 7. Business and Organizational Customer and Their Buying Behavior 8. Improving Decisions with Marketing Information 9. Elements of Product Planning for Goods and Services 10. Product Management and New- Product Development 11. Place and development of Channel Systems 12. Distribution Customer Service and Logistics 13. Retailers, Wholesalers, and Their Strategy Planning 14. Promotion- Introduction to Integrated Marketing Communications 15. Personal Selling and Customer Service 16. Advertising and Sales Promotion 17. Pricing Objectives and Policies 18. Price Setting in the Business World 19. Implementing and Controlling Marketing Plans: Evolution and Revolution 20. Managing Marketing's Link with Other Functional Areas 21. Developing Innovative Marketing Plans 22. Ethical Marketing in Consumer-Oriented Societies: Appraisal and Challenges.

Shows how to make the marketing decisions that a manager must make in deciding what customers to focus on and how best to meet their needs. This book extends the strategy planning approach, integrating concepts with the marketing strategy planning model. "Basic Marketing 17e" builds on the foundation pillars of previous editions - the four Ps framework, managerial orientation, and strategy planning focus. The Perreault franchise was the pioneer of the 'four Ps' in the introductory marketing course. The unifying focus of "Basic Marketing" has always been on how to make the marketing decisions that a manager must make in deciding what customers to focus on and how best to meet their needs. Over many editions there has been constant change in marketing management and the marketing environment. Some of the changes have been dramatic, and others have been subtle. As a result, the authors have made ongoing changes to the text to reflect marketing's best practices and ideas. Throughout all of these changes, "Basic Marketing" and the supporting materials that accompany it have been more widely used than any other teaching materials for introductory marketing. Consistent with our belief in continuous quality improvement, this edition has been critically revised, updated, and rewritten to reflect new concepts, new examples, and recent 'best practices'. This edition extends the strategy planning approach, integrating concepts tightly with the marketing strategy planning model.