Delivering excellence in health and social care : quality, excellence, and performance measurement / Max Moullin.

By: Publication details: Buckingham : Open University Press, 2002.Description: xii, 237 p. : ill. ; 24 cmISBN:
  • 9780335208883 (pbk.) :
Subject(s): DDC classification:
  • 21
Summary: Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement in the context of a large number of government initiatives. This text provides a clear explanation of the whole area.
List(s) this item appears in: Adult Nursing: NRS5007 Co-ordinating integrated healthcare
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2 week loan Hockney Library Main Floor 362.10685/MOU (Browse shelf(Opens below)) Available 7412457434
2 week loan Hockney Library Main Floor 362.10685/MOU (Browse shelf(Opens below)) Available 7412457426

Includes bibliographical references and index.

Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement in the context of a large number of government initiatives. This text provides a clear explanation of the whole area.

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