Includes bibliographical references and index.

This dynamic and innovative core textbook examines and explores the theoretical underpinnings of this complex and fascinating subject and provides students with the practical skills required to become a successful management consultant. Rooted in change management theory, it explores the role of the internal and external change agents and their impact on organisational development and transformation. The experience and highly-regarded expertise of the author team ensures that the text is built on solid academic foundations, while six of the chapters feature extended 'Consultancy in Action' sections penned by practitioners who provide invaluable insights into the reality of working as a management consultant in a wide range of contexts.