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Best practice guide for customer service professionals / [Stephanie Edwards]. by
Edition: 2nd ed.
Publication details: Longbridge Deverill, Wiltshire : aCustomer 1st International, 2006
Availability: Items available for loan: Hockney Library (5)Location, call number: Library Store (Please ask to see) 658.812/EDW, ...

The textbook of health and social care / edited by Darren J. Edwards, Stephanie Best. by
Publication details: London : SAGE, 2020
Availability: Items available for loan: Hockney Library (1)Location, call number: Main Floor 362.1/TEX. Not available: Hockney Library: On loan (1).

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