Meeting customer needs / Ian Smith.

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Series: Institute of Management seriesPublication details: Oxford : Butterworth-Heinemann, 1997.Edition: 2nd edDescription: xiv, 231 p ; 24 cmISBN:

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Holdings
Item type	Home library	Class number	Status	Date due	Barcode
2 week loan	Hockney Library Main Floor	658.812/SMI (Browse shelf(Opens below))	Available		7410982469

Published in association with the Institute of Management.

"The Institute of Management Foundation".

Previous ed.: 1994.

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