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		Scoring points : how Tesco continues to win customer loyalty / Clive Humby, Terry Hunt and Tim Phillips. by Humby, Clive [author.] Hunt, Terry, 1955- [author.] Phillips, Tim, 1967- [author.] Edition: Second edition. Publisher: London : KoganPage, 2015 Availability: Items available for loan: Hockney Library (1)Location, call number: Library Store (Please ask to see) 658.8120941/HUM. Place reservation Add to folder (remove)
		Business plans handbook. Volume 11 [electronic resource] : a compilation of actual business plans developed by small businesses throughout North America / Lynn Pearce, project editor. by Pearce, Lynn M [editor.] Gale Group Series: Gale virtual reference library Publication details: Detroit, Mich. : Gale, c2006 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)

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