000 01802nam a22003738i 4500
001 375425
005 20170630134811.0
008 130628s2015 nyu f 000 0 eng|d
020 _a9780814432983 (pbk.) :
_c£7.99
020 _a0814432980
035 _a(StDuBDS)9780814432983
040 _aStDuBDS
_cStDuBDS
_erda
_dUK-BfC
072 7 _aBUS
_2eflch
072 7 _aBUS
_2ukslc
082 0 4 _223
100 1 _aEvenson, Renee,
_d1951-
_eauthor.
245 1 0 _aPowerful phrases for dealing with difficult people :
_bover 325 ready-to-use words and phrases for working with challenging personalities /
_cRenee Evenson.
264 1 _aNew York :
_bAMACOM,
_c2013.
300 _a240 pages
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
520 8 _aIncompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With this text, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts - no matter who you're dealing with.
521 _aSpecialized.
650 0 _aProblem employees.
650 0 _aPersonnel management.
650 0 _aEnglish language
_vTerms and phrases.
650 7 _aBusiness and Management.
_2eflch
650 7 _aBusiness and Management.
_2ukslc
942 _n0
999 _c50355
_d50355