000			02832nam a2200445 i 4500
001			AH28825859
003			StDuBDS
005			20241009133927.0
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008			160210r20162003enk fsb 001|0|eng|d
020			_a9781405142212 (e-book)
040			_aStDuBDS _beng _cStDuBDS _dStDuBDSZ _erda _epn _dUkPrAHLS
050		0	_aTA190 _b.M38 2016
072		7	_aBUS _2ukslc
072		7	_aKJ _2bicssc
072		7	_aKJ _2thema
082	0	4	_223
245	0	0	_aManaging quality _h[electronic resource] / _cedited by Barrie G. Dale.
250			_aFourth edition.
264		1	_aChichester, West Sussex : _bWiley Blackwell, _c2016.
300			_a1 online resource
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
366			_b20180905
500			_aThis edition previously issued in print: 2003.
504			_aIncludes bibliographical references and index.
520	8		_aThis comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems. _bThis new edition provides readers with an understanding of the concepts and principles of TQM whilst explaining the links between TQM theories and other business models. The new text will continue to be a wide-ranging source of reference for the many associated tools, techniques and systems. New edition of a text which is popular with both students, academics and practitioners. Gives the reader an appreciation of the concepts and principles of TQM. Serves as an authoritative source of reference for the many associated tools, techniques and systems. Now extensively revised in order to reflect recent developments in the field. New to the fourth edition are chapters on The Received Wisdom on TQM, Old Economy Businesses and the Quality Function, and Integrated Management Systems. The fourth edition also includes the latest information on ISO 9000 series of standards service management and the Excellence Model. Some of the material has been re-ordered and changes to terminology have been made in order to bring the book completely up to date.
533			_aElectronic reproduction. _cAskews and Holts. _nMode of access: World Wide Web.
588			_aDescription based on CIP data; resource not viewed.
650		0	_aTotal quality management.
650		7	_aBusiness and Management. _2ukslc
650		7	_aBusiness & Management _2thema
655		7	_aElectronic books. _2lcsh
700	1		_aDale, B. G., _eeditor.
776	0	8	_iPrint version : _z9780631236146
856	4	0	_uhttp://www.vlebooks.com/vleweb/product/openreader?id=BradfordC&isbn=9781405142212 _zClick here to access
710			_aVLeBooks
999			_c81908 _d81908