| 000 | 00625 a2200181 4500 | ||
|---|---|---|---|
| 008 | 220930s2019 enk 00| 0 eng d | ||
| 020 | _a9781729416891 | ||
| 100 |
_aCopeman, Mark _eauthor. |
||
| 245 |
_aHelpdesk habits / _cMark Copeman. |
||
| 264 | 1 |
_a[England] : _bMark Copeman, _c2019 |
|
| 300 |
_a187 pages ; _c22cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdavolume _avolume |
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| 500 | _a"Learn how to create and embed the right habits. Become a helpdesk superhero and make yourself indispensable" from title page. | ||
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 942 | _c2WK | ||
| 999 |
_c86535 _d86535 |
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