Service quality management in hospitality, tourism, and leisure / (Record no. 39257)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01164nam a2200337 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 347361 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170630133821.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 000224s2001 xxu b 000 ||eng|d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0789007266 : |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0789011417 (pbk. : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780789007261 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780789011411 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (UK-BiTAL)21fa6b2aa79248ad8686d7f9614fec08 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | ()0789007266 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (DLC) 00027256 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| -- | UK-BiTAL |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX911.3.M27 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 21 |
| 245 00 - TITLE STATEMENT | |
| Title | Service quality management in hospitality, tourism, and leisure / |
| Statement of responsibility, etc. | Jay Kandampully, Connie Mok, Beverley Sparks, editors. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York ; |
| -- | London : |
| Name of publisher, distributor, etc. | Haworth Hospitality Press, |
| Date of publication, distribution, etc. | c2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 339 p. ; |
| Dimensions | 22 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tourism |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Leisure industry |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kandampully, Jay. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mok, Connie. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sparks, Beverley. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not suppress |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Other/Generic Classification Scheme | Hockney Library | Hockney Library | Library Store (Please ask to see) | 13/01/2010 | 1 | 647.940685/SER | 7411949007 | 20/04/2018 | 20/04/2018 | 30/06/2017 | 2 week loan |
