Customer relationship management / (Record no. 53656)

MARC details
000 -LEADER
fixed length control field	01674nam a22004218i 4500
001 - CONTROL NUMBER
control field	387833
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20170630135100.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	130428s2016 enkad f 001 0 eng\|d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780273774952 (pbk.) :
Terms of availability	£48.99
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0273774956
035 ## - SYSTEM CONTROL NUMBER
System control number	(StDuBDS)9780273774952
040 ## - CATALOGING SOURCE
Original cataloging agency	StDuBDS
Transcribing agency	StDuBDS
Description conventions	rda
Modifying agency	UK-BfC
041 1# - LANGUAGE CODE
Language code of text/sound track or separate title	eng
Language code of original	dut
072 #7 - SUBJECT CATEGORY CODE
Subject category code	BUS
Source	eflch
072 #7 - SUBJECT CATEGORY CODE
Subject category code	BUS
Source	ukslc
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number	23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Peelen, Ed,
Relator term	author.
245 10 - TITLE STATEMENT
Title	Customer relationship management /
Statement of responsibility, etc.	Ed Peelen and Rob Beltman.
250 ## - EDITION STATEMENT
Edition statement	2nd edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture	Harlow :
Name of producer, publisher, distributor, manufacturer	Pearson,
Date of production, publication, distribution, manufacture, or copyright notice	2013.
300 ## - PHYSICAL DESCRIPTION
Extent	xix, 413 pages ;
Dimensions	25 cm
336 ## - CONTENT TYPE
Content type term	text
Source	rdacontent
337 ## - MEDIA TYPE
Media type term	unmediated
Source	rdamedia
338 ## - CARRIER TYPE
Carrier type term	volume
Source	rdacarrier
500 ## - GENERAL NOTE
General note	Previous edition: 2005.
520 8# - SUMMARY, ETC.
Summary, etc.	'Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends together theory and practice to achieve a thorough discussion of CRM, thus helping the reader to answer questions such as 'What should our business strategy be?'.
521 ## - TARGET AUDIENCE NOTE
Target audience note	Specialized.
546 ## - LANGUAGE NOTE
Language note	Translated from the Dutch.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Relationship marketing.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Business and Management.
Source of heading or term	eflch
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Business and Management.
Source of heading or term	ukslc
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name	Beltman, Rob,
Relator term	author.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC	Do not suppress

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Cost, replacement price	Price effective from	Koha item type
		Other/Generic Classification Scheme			Hockney Library	Hockney Library	Main Floor	28/06/2016	55.99		658.812/PHE	7412217239	30/06/2017	55.99	30/06/2017	2 week loan

Customer relationship management / (Record no. 53656)

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