Customer service for hospitality and tourism / (Record no. 57854)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01287nam a22003618i 4500 |
| 001 - CONTROL NUMBER | |
| control field | BDZ0034274284 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | StDuBDS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200421122655.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170823s2017 enk f b 001|0|eng|d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781911396468 (pbk.) : |
| Terms of availability | £34.99 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | StDuBDS |
| 050 #4 - Library of Congress Classification | |
| Library of Congress Class mark | TX911.3.M3 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | TRV |
| Source | ukslc |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal author | Hudson, Simon, |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer service for hospitality and tourism / |
| Statement of responsibility, etc | Simon Hudson, Louise Hudson. |
| 250 ## - EDITION | |
| Edition statement | Second edition. |
| 260 ## - PUBLICATION INFORMATION | |
| Place of publication | Oxford : |
| Publisher | Goodfellow Publishers, |
| Date | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Physical description | viii, 296 pages |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Source | rdacarrier |
| 500 ## - GENERAL NOTE | |
| General note | Previous edition: 2013. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 520 8# - Summary | |
| Summary | A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalise experiences and encourage loyalty. |
| 650 #0 - SUBJECT HEADINGS | |
| Subject term | Hospitality industry |
| General subdivision | Customer services. |
| 650 #0 - SUBJECT HEADINGS | |
| Subject term | Tourism. |
| 650 #0 - SUBJECT HEADINGS | |
| Subject term | Customer services. |
| 650 #7 - SUBJECT HEADINGS | |
| Subject term | Travel and Tourism. |
| 700 1# - ADDED PERSONAL NAME | |
| Added personal author | Hudson, Louise, |
| Relator term | author. |
| 263 ## - PROJECTED PUBLICATION DATE | |
| Projected publication date | 201709 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hockney Library | Hockney Library | DHB Main Collection | 16/11/2017 | 3 | 34.99 | 1 | 1 | 647.940688/HUD | 7412305510 | 23/09/2022 | 24/10/2019 | 34.99 | 16/11/2017 | 2 week loan | ||||
| Hockney Library | Hockney Library | DHB Main Collection | 16/11/2017 | 34.99 | 647.940688/HUD | 7412305502 | 23/09/2022 | 34.99 | 16/11/2017 | 2 week loan |
