Supervision in the hospitality industry.
Publication details: Hoboken, N.J. : Wiley, 2012.Edition: 7th ed. / John R. Walker, Jack E. MillerDescription: xvii, 506 p. : ill. (some col.), ports. ; 25 cmISBN:- 9781118071786 (hbk.) :
- 1118071786 (hbk.) :
- 23
| Item type | Home library | Class number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| 2 week loan | Hockney Library Library Store (Please ask to see) | 647.2/WAL (Browse shelf(Opens below)) | Available | 7412070149 |
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| 647.2/MUL Hospitality management and organisational behaviour. | 647.2/MUL Hospitality management and organisational behaviour. | 647.2/NIC Human resource management for the hospitality and tourism industries / | 647.2/WAL Supervision in the hospitality industry. | 647.45/TRU The Lakeside Company : | 647.9402341/MIL Hospitality & events management / | 647.94023/EBE Careers in travel, tourism, & hospitality / |
Previous ed.: 2010.
Includes bibliographical references and index.
Human resources are led, not managed. This seventh edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.
Specialized.
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