The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon.

By: Publisher: New York : SelectBooks, Inc., [2016]Edition: First editionDescription: xii, 223 pages ; 24 cmContent type:
  • text
  • text
Media type:
  • unmediated
  • unmediated
Carrier type:
  • volume
  • volume
ISBN:
  • 9781590793787 (hardcover book : alk. paper)
Subject(s): LOC classification:
  • TX911.3.M27
Summary: "Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--Summary: Provided by publisher.
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Item type Home library Class number Status Date due Barcode
2 week loan Hockney Library Library Store (Please ask to see) 647.95068/SOL (Browse shelf(Opens below)) Available 7412300624

Includes index.

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

Provided by publisher.

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