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Customer care excellence [electronic resource] : how to create an effective customer focus / Sarah Cook. by Series: Professional paperbacks
Edition: 4th ed.
Publication details: London : Kogan Page, 2002
Other title:
  • Customer care
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing management [electronic resource] : a relationship approach / Svend Hollensen. by
Edition: Third edition.
Publisher: Harlow, England : Pearson, 2015
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing for hospitality and tourism [electronic resource] : Philip R. Kotler, John T. Bowen and James Makens. by Series: Pearson custom library
Edition: Sixth edition.Pearson new international edition.
Publisher: Harlow, Essex : Pearson, [2014]
Online resources:
Availability: Not available: Online Library: Available online (1).

Selling and sales management. [electronic resource] / by
Edition: Tenth edition / David Jobber and Geoff Lancaster.
Publisher: Harlow, England : Pearson, 2015
Online resources:
Availability: Not available: Online Library: Available online (1).

Retailing [electronic resource] : an introduction / Roger Cox and Paul Brittain. by
Edition: 5th ed.
Publication details: Harlow : Financial Times Prentice Hall, 2004
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing for tourism. [electronic resource] / by
Edition: 4th ed. / J. Christopher Holloway.
Publication details: Harlow : Financial Times Prentice Hall, 2004
Online resources:
Availability: Not available: Online Library: Available online (1).

International marketing strategy [electronic resource] / Frank Bradley. by
Edition: 5th ed.
Publication details: Harlow : Financial Times Prentice Hall, 2005
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing management. [electronic resource] / by
Edition: 15 / Philip Kotler, Kevin Lane Keller.Global edition.
Copyright date: ©2016 Boston : Pearson, [2016]
Online resources:
Availability: Not available: Online Library: Available online (1).

Social media marketing in tourism and hospitality [electronic resource] / Roberta Minazzi. by Publisher: Cham : Springer, 2015
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing principles [electronic resource] : course book. by Series: Business essentials
Edition: Fourth edition.
Publisher: London : BPP Learning Media, July 2015
Online resources:
Availability: Not available: Online Library: Available online (1).

The business of tourism. [electronic resource] / by
Edition: Tenth edition / J. Christopher Holloway, Claire Humphreys.
Publisher: Harlow, England : Pearson, 2016
Online resources:
Availability: Not available: Online Library: Available online (1).

Digital marketing / Dave Chaffey, Fiona Ellis-Chadwick. by
Edition: Seventh edition.
Publisher: Harlow, England : Pearson, 2019
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing planning [electronic resource] / a global perspective / Svend Hollensen. by
Publication details: Maidenhead : McGraw-Hill Education, 2004
Online resources:
Availability: Not available: Online Library: Available online (1).

Business-to-business marketing [electronic resource] / relationships, systems and communications / Chris Fill, Karen E. Fill. by
Publication details: Harlow : Financial Times Prentice Hall, 2005
Online resources:
Availability: Not available: Online Library: Available online (1).

Marketing management and strategy. [electronic resource] / by
Edition: 4th ed. / Peter Doyle and Philip Stern.
Publication details: Harlow : Financial Times Prentice Hall, 2006
Online resources:
Availability: Not available: Online Library: Available online (1).

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