Results of search for 'su:{Service industries.}'

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		The marketing of services : a total approach to achieving competitive advantage. by Irons, Ken Marketing Society Series: McGraw-Hill marketing for professionals series Publication details: London : McGraw-Hill, 1997 Availability: Items available for loan: Hockney Library (1)Location, call number: DHB Library Store (Please ask to see) 658.802/IRO. Place reservation Add to folder (remove)
		Services marketing : text and cases. Steve Baron, Kim Harris, Toni Hilton. by Baron, Steve (J. Steve) Harris, Kim Hilton, Toni Edition: 3rd ed. Publication details: Basingstoke : Palgrave Macmillan, 2009 Availability: Items available for loan: Hockney Library (1)Location, call number: DHB Library Store (Please ask to see) 658.8/BAR. Place reservation Add to folder (remove)
		State of the nation report 2010. : an analysis of labour market trends, skills, education and training within the UK hospitality, leisure, travel and tourism industries. by People 1st (Organization) Publication details: Uxbridge : People 1st, [2010?] Availability: Items available for reference: Hockney Library: Not for loan (1)Location, call number: DHB Main Collection 338.4791/STA. Add to folder (remove)
		Design and management of service processes / Rohit Ramaswamy. by Ramaswamy, Rohit, 1960- Series: Engineering process improvement series Publication details: Reading, Mass. : Addison-Wesley Pub. Co., 1996 Availability: Items available for loan: Hockney Library (1)Location, call number: DHB Library Store (Please ask to see) 658.812/RAM. Place reservation Add to folder (remove)
		Service operations management : improving service delivery / Robert Johnston, Graham Clark, Michael Shulver. by Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael Edition: 4th ed. Publication details: Harlow : Financial Times Prentice Hall, 2012 Availability: Items available for loan: Hockney Library (2)Location, call number: DHB Library Store (Please ask to see) 658.812/JOH, ... Place reservation Add to folder (remove)
		Best practice guide for customer service professionals / [Stephanie Edwards]. by Edwards, Stephanie Edition: 2nd ed. Publication details: Longbridge Deverill, Wiltshire : aCustomer 1st International, 2006 Availability: Items available for loan: Hockney Library (5)Location, call number: DHB Library Store (Please ask to see) 658.812/EDW, ... Lists: Ophthalmic Dispensing: Reflection On Professional Practice, Ophthalmic Dispensing: Ophthalmic Business and Retail. Place reservation Add to folder (remove)
		Encyclopedia of American industries [electronic resource]. by Gale Group Series: Gale virtual reference library Edition: 6th ed. Publication details: Detroit, Mich. : Gale, c2011 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Sport in the city [electronic resource] : cultural connections / edited by Michael P. Sam and John E. Hughson. by Sam, Michael P Hughson, John, 1958- VLeBooks Publisher: London : Routledge, 2011 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Supervision in the hospitality industry [electronic resource] : applied human resources. by Miller, Jack E, 1930- Walker, John R, 1944- Drummond, Karen Eich VLeBooks Edition: 5th ed. / Jack E. Miller, John R. Walker, Karen Eich Drummond. Publication details: Hoboken, N.J. : Wiley, c2007 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Introduction to the hospitality industry [electronic resource] : Clayton W. Barrows, Tom Powers. by Barrows, Clayton W Powers, Thomas F VLeBooks Edition: 7th ed. Publication details: Hoboken, N.J. : Chichester : John Wiley ; John Wiley [distributor], c2009 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Introduction to management in the hospitality industry [electronic resource] : Clayton W. Barrows, Tom Powers. by Barrows, Clayton W Powers, Thomas F Powers, Thomas F. Introduction to management in the hospitality industry VLeBooks Edition: 9th ed. Publisher: Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2009 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Principles of food, beverage, and labor cost controls. [electronic resource] / by Dittmer, Paul Keefe, J. Desmond VLeBooks Edition: 9th ed. / Paul R. Dittmer, J. Desmond Keefe III. Publication details: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], c2009 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Restaurant service basics [electronic resource] / Sondra J. Dahmer, Kurt W. Kahl. by Dahmer, Sondra J Kahl, Kurt W VLeBooks Edition: 2nd ed. Publication details: Hoboken, N.J. : Chichester : John Wiley ; John Wiley [distributor], c2009 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		The business of event planning [electronic resource] : behind-the-scenes secrets of successful special events / Judy Allen. by Allen, Judy, 1952- VLeBooks Publication details: Etobicoke, Ont. : Wiley, c2002 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		The complete guide to foodservice in cultural institutions [electronic resource] : keys to success in restaurants, catering, and special events / Arthur M. Manask with Mitchell Schechter. by Manask, Arthur M Schechter, Mitchell VLeBooks Publication details: New York : Wiley, c2002 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Event risk management and safety [electronic resource] / Peter E. Tarlow. by Tarlow, Peter E VLeBooks Series: Wiley event management seriesPublisher: New York ; [Great Britain] : John Wiley, c2002 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Sport in the UK [electronic resource] / Leona Trimble ... [et al.]. by Trimble, Leona VLeBooks Series: Active learning in sport Publication details: Exeter : Learning Matters, 2010 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Beyond backpacker tourism [electronic resource] : mobilities and experiences / edited by Kevin Hannam and Anya Diekmann. by VLeBooks Publication details: Bristol : Channel View, 2010 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Events management [electronic resource] / Glenn A.J. Bowdin ... [et al.]. by Bowdin, G. A. J VLeBooks Series: Events management series Edition: 2nd ed. Publication details: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)
		Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson. by Nickson, Dennis VLeBooks Publication details: Amsterdam ; London : Butterworth-Heinemann, c2007 Online resources: Click here to access Availability: Not available: Online Library: Available online (1). Add to folder (remove)

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